Summit Refrigeration Limited

7 Point Satisfaction Guarantee

1. INDUSTRY STANDARDS

We guarantee that our management systems, product quality, staff training and workmanship are all to the highest industry standards in New Zealand.

2. SAFETY AND SECURITY GUARANTEE

Your place will be left secure, tidy and safe so you can get on with your business without any hassles or delays. If you are unhappy in any way about the condition of your place we will remedy the problem that day – guaranteed!

3. ALWAYS INFORMED GUARANTEE

You will be kept posted about any problems, issues or unforeseen circumstances that arise during the project. We understand that, although rare, things don’t go to plan and we are 100% committed to great communication and providing you with solutions and results rather than excuses.

4. OUTSTANDING ADMINISTRATION GUARANTEE

All your costing and invoice details will be delivered in a timely manner so you can keep track of your budget and avoid any surprises. Our staff use cutting edge job management software, so invoicing is extremely accurate, and any queries are dealt with promptly.

5. YOUR SATISFACTION GUARANTEE

Get complete peace of mind with our 12 month workmanship guarantee. We will fix any problem that arises due to our work free of charge. We stand behind our work! If that doesn’t convince you, check out some of our satisfied customers testimonials via our website!

6. QUALITY EQUIPMENT GUARANTEE

We work with quality products and brands (all covered with manufacturing warranties), so you get peace of mind knowing that your equipment is reliable. We guarantee to only install systems into your home, business or property that we know will perform.

7. YOUR ULTIMATE RESPONSE REFRIGERATION AND AIR CONDITIONING ENGINEERS

Your ultimate response team where we guarantee to have someone on site for breakdowns on the same day you call. We have qualified trades’ people and a strong administration team to provide you with the ultimate 24 hour, 7 day a week response team.

“We are confident that you’ll be completely satisfied with the service that we provide at Summit Refrigeration, in fact, we guarantee it!”
Sean Hitchins, Owner, Refrigeration and Air Conditioning Engineer.